Bin Majid Hotel Careers Many Opportunities Multiple Staff Required
: BM Hotels and Resorts, located in the stunning destination of Ras Al Khaimah, is looking for enthusiastic and customer-oriented individuals to join our team as Front Desk Agents. We have an immediate opening for candidates who are fluent In English. Knowledge of Arabic or Russian is an added advantage, as these languages are essential for effective communication with our diverse clientele. Responsibilities: As a Front Desk Agent at BM Hotels and Resorts, you will be responsible for: • Greeting and welcoming guests upon their arrival. • Checking in guests, handling reservations, and providing information about hotel services and amenities. • Assisting guests with check-out procedures and settling bills. • Addressing guest inquiries and concerns promptly and professionally. • Coordinating with other hotel departments to ensure a seamless guest experience. • Providing exceptional customer service and ensuring guest satisfaction. • Maintaining the front desk area in an organized and presentable manner. Requirements: To be considered for this position, you must have the following qualifications: • Has UAE experience • Fluency in both Arabic and Russian is essential. • Strong communication and interpersonal skills. • Prior experience in a front desk or customer service role is a plus. • Professional and welcoming demeanor. • Ability to work effectively in a team and handle challenging situations. • Knowledge of hotel reservation systems and software is an advantage. Benefits: • Competitive salary and benefits package. • Opportunities for career growth within the hospitality industry. • Training and development programs. • Work in a stunning location in Ras Al Khaimah. • A supportive and inclusive work environment. If you are a fluent Arabic and Russian speaker with a passion for providing top-notch service to our guests, we encourage you to apply and be a part of the BM Hotels and Resorts team. Job Types: Full-time, Permanent Salary: AED1,400.00 – AED1,600.00 per month Application Deadline: 29/11/2023